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Happy 23rd Anniversary!

Intellicare turns 23 today!

As we celebrate 23 years of healthy and strong partnerships with our employees, clients and stakeholders, Intellicare continues to gear up with Fullerton Health, united through integrity, honesty, fairness, hard work, compassion, and a heart for humanity, for more efficient operations, network expansion, and vertical integration in making quality healthcare affordable, accessible, and sustainable in the country.

In our commitment to lead, innovate, and trailblaze holistic healthcare management, we would like to introduce the new Employee Assistance Program (EAP) benefit.

To learn more about EAP, read the article below, which can also be found on today’s issue of Philippine Daily Inquirer Business section p. B3 and Philippine Star Business section p. B5.

Philippine Daily Inquirer

Philippine Star

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Press

An HMO Benefit that Cannot be Overlooked: Cost Efficiency

The process of acquiring the services of an HMO is similar to that when a customer acquires any other form of services —they always require a very careful study in terms of benefits in relation to cost. Cost is often the hurdle that has to be overcome in the selection of an HMO simply because it has implications in the form of budget constraints.

A rise in cost of health care benefits is inevitable, much like every other service.

Health beneficiaries and companies are entitled to object of course for obvious reasons but there are a handful of factors that bring about this result. Factors that affect cost push and which are beyond control are – cost of medication, a unilateral increase in hospital fees, compounded by the demand of physicians for higher fees.

 

Philippine Daily Inquirer

 

Philippine Star

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Quality Healthcare Made Available

Getting sick can be quite expensive these days. The cost of getting checked, the price of medicines and more so the amounts spent for hospitalization can be quite daunting, often leading many to just bear their pain and suffer in silence. While the Philippines boasts of having some of the best medical practitioners and healthcare providers in the world, they are, ironically, less available to the masses of the Filipino people. This has often led to an unhealthy reliance on self-medication or worse obtaining medical advice from incompetent, unauthorized and unscrupulous individuals.

The sad reality is that many Filipinos are not covered by Philhealth or other public or private healthcare programs. And even if an individual is covered by Philhealth, the subsidy one receives under this system is a mere percentage of overall healthcare cost. As a result, patients are often left to cover the remainder of their expenses by burning a hole through their pockets. In fact, according to Virtual-Asia.com, in a Philippine Special Report dated December 2001, entitled “The Healthcare System in the Philippines”, they say that “while there exists a national health insurance program, pension funds and private insurance plans, personal expenses still account for about 57 percent of all health expenditures.” Further, and adding to the woes of the common “Juan”, it was likewise noted that the prices of medicine in the Philippines are among the highest in the region. Under these circumstances, what can Juan do?

 

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Intellicare’s Service Consistency Nationwide

The consistency in service of HMOs must never vary. If patients get outstanding service in Metro Manila or where an HMO’s business is concentrated, then patients from other parts of the country must get the same deal. In the world of health care, no discrimination or neglect of any form should ever be allowed.

Leading HMO Intellicare is one HMO that strongly adheres to this belief.

HMOs are not entirely business ventures, as Intellicare has been tirelessly pointing out. It’s a business that should actually care, where one must be very keen enough 24/7, no matter the stress caused by irate patients and their families. Health care is a venture that has no room for compromises or excuses.

Unpleasant experiences with HMOs usually come from their lack of consistency in service. This consistency is manifested on two fronts—customer service and their medical facility affiliates.

 

Daily Informer

 

Philippine Star

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Look For Service and Consultancy

Companies have varied criteria when they asses the performance of their HMO. The most common would include efficiency of service.

Were there no glitches in the processing of an employee’s hospitalization? Did the employee patient complain about any missteps involving the HMO? Were their employees taken to or referred to the right medical facility or professionals? These are the common questions that companies ponder when crunch time comes or that point when they decide for or against another contract with their HMO.

But that’s not all there is to service. Leading local HMO Intellicare says outstanding service should include things beyond the basic and that companies should realize the necessity to ask for more without necessarily asking for too much.

Intellicare cardholders have many reasons to be satisfied. For one, opting to go to the clinic puts their worry about high medical costs aside.

With HMO costs rising, HMOs should find themselves competing for corporate attention by promoting their upgraded brand of services. Intellicare is one step ahead. They’ve been at the top of their game in offering innovations long before anyone could seriously claim to be doing likewise.

 

Panay News

 

Philippine Star

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Build Your Trust in Intellicare Clinics

People have a general impression that HMO clinics are not as good as hospitals.

They say the fact that the clinics are not as vastly equipped in terms of facilities as well as medical experts that only a major hospital can offer. This means that their services might not be good enough. Some of them actually say that since the costs are far lesser than those of hospitals, the services might not be at par.

But leading HMO Intellicare is helping make all these change.

Intellicare cardholders have many reasons to be satisfied. For one, opting to go to the clinic puts their worry about high medical costs aside.

Intellicare’s Assistant Medical Director Dr. Gerry Jiao who is in charge of the recruitment of doctors/consultants and setting medical standards, says countless many of Intellicre’s cardholders who have gone to its clinics have actually realized that that it was a better option cost-wise considering that the service and the care the clinic gave them was generally the same major hospitals usually offer. Furthermore, the clinics reduce the hassle of competing for time with a multitude of patients who seek the advise of hospital professionals.

 

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