Companies have varied criteria when they asses the performance of their HMO. The most common would include efficiency of service.
Were there no glitches in the processing of an employee’s hospitalization? Did the employee patient complain about any missteps involving the HMO? Were their employees taken to or referred to the right medical facility or professionals? These are the common questions that companies ponder when crunch time comes or that point when they decide for or against another contract with their HMO.
But that’s not all there is to service. Leading local HMO Intellicare says outstanding service should include things beyond the basic and that companies should realize the necessity to ask for more without necessarily asking for too much.
Intellicare cardholders have many reasons to be satisfied. For one, opting to go to the clinic puts their worry about high medical costs aside.
With HMO costs rising, HMOs should find themselves competing for corporate attention by promoting their upgraded brand of services. Intellicare is one step ahead. They’ve been at the top of their game in offering innovations long before anyone could seriously claim to be doing likewise.